Otero County Human Services Dept

Otero County NM Human Services Department EBT Card Office

This is a local HSD Office where you can apply for SNAP Food Stamps in Otero County, Alamogordo, NM.

You can also apply online at: https://www.yes.state.nm.us/yesnm/home/index.

If this is your first SNAP or Cash assistance case with the New Mexico Human Services Department, your EBT card will be mailed to you on the first working day after your application is received by the local ISD office. You should receive your EBT card within 7 days of applying. If you do not receive your card, please contact the Customer Service Help Desk at 1-800-283-4465

Each month your benefits will automatically be added to your NM EBT account. You will use the same EBT card every month to get your benefits. As you use your card to get cash or buy goods, your account balance will decrease.

Usually a partial benefit will be available the day after your application is processed. Ongoing benefits are available monthly. SNAP benefits (formerly food stamps) are distributed from the first of the month through the twentieth, depending on the last two digits of your Social Security Number. Cash benefits are issued on the first of the month, even if it falls on a weekend or on a holiday. Any benefits you have left over at the end of the month will be carried over to the next month.

Each month your cash benefit will be deposited in your EBT account on the first day of the month. Your SNAP/food benefits will be deposited in your EBT account on the day of the month in the box above that lists the last two digits of the head of the household

EBT is the US government\s electronic based system in the US for payment of monies to those approved for food and cash benefit payments.

Check EBT Card Balance
States have their methods to log in and check your ETB balance online. We provide that information on our state pages.

Apply for EBT Card
Most states allow online applications for EBT Cards through the application for Food Stamps (SNAP Supplemental Nutrition Assistance Program) or cash benefits through Temporary Assistance for Needy Families (TANF). We provided this local office contact for those who want to apply for their EBT in person at this office. After applying for your benefits you will most likely need to come in for an interview at this or another local social service office.